GCA Bulletin
Card holder's impacted by the October 16th outage who had funds debited from their bank account without receiving cash and have not had the funds credited back to their bank account, should call GCA Customer Service at 1-800-644-0439.
Card holders charged additional fees by their banks, including ATM service fees or overdraft fees, should contact their bank or GCA to reverse these fees. Card holders should mail or fax a copy of their bank statement reflecting these fees to GCA.
Please mail or fax your statement(s) to:
GCA INC
Dispute Resolutions Dept
3525 East Post Road, Suite #120
Las Vegas, Nevada, 89120
Fax to:
Dispute Resolutions Dept
1-888-852-1706
For further information, please contact GCA Customer Service at 1-800-644-0439.
CEO's Message
As the only company focused solely on providing cash access services to the gaming industry, our objectives are closely aligned with our customers. We understand the challenges in today’s market, and as the preeminent innovator of cash access services we continue to evolve. We are dedicated to developing and delivering the best, most innovative solutions that will grow our clients’ businesses, enhance their brands, and positively contribute to the total guest experience.
—Scott Betts, President & CEO