"During recent discussions with Cage and Pit Supervisors the area of Global Cash Access was one of the topics. Everyone was in..." Jeff Pascal
Shift Supervisor, Trump Plaza Hotel & Casino
"We tried another cash access vendor but have made the decision to return to doing business with GCA. We concluded that the..." Pete Liguori
CEO for Hyatt Gaming Management Inc.
Over $19 billion in cash dispensed in..."
Our Call Center converted over $75M in call referrals to approved transactions in..."
"Since a recent approval by the DCMS, we are now able to offer our customers an innovative way to access cash through QuikCash..." Peter Hannibal
Electronic Gaming Director for Gala Group
"Dave Bauer (GCA account manager) really takes care of our property! He makes frequent visits to address any concerns we might..." Cheryl Feist
Cash Desk Manager for Prairie Knights Casino & Resort
"One of Kewadin Casinos' goals is to develop, maintain and maximize our business opportunities through excellence in customer..." Kent M. Artley
Cage Director, Kewadin Casinos
"I would like to thank GCA and Cal Roskeland for everyone 's help during the transition of GCA's financial service center into..." Phil Reed
Cage Manager for Santa Ana Star Casino
"We've been well aware of GCA's first-rate cash access products for a long period of time, and we are extremely excited to have..." Paul Collis
Managing Director for Stanley Leisure's Casino Division
"In March we started our first credit card cash advance transactions using GCA's product, so this is a new business for us and..." Lorenzo Marcotullio
Assistant Manager for Finance & Control, Casino Lugano SA, Switzerland
GCA delivered over $800 million in POS DEBIT to our customers casino floor from our patented 3-in-1 Rollover in..."
"After experiencing instances of waiting forever for a callback or talking to staff members that could not make a final decision..." Cathie Sarno
Cage Director for Jackson Rancheria Casino, Hotel & Conference Center
"We chose GCA because they offer a broad product and service suite with unique patented technology. We look forward to doing..." Len DeAngelo
Executive Vice President Operations for Penn National Gaming
GCA processes over $2 million in transactions per..."
"I have enjoyed working with everyone at Global Cash Access. Everyone is very helpful and knowledgeable. The customer service is..." Carol Funk
Cage Manager, Indian Head Casino
"To me, CSI is a priceless..." Lenny Lisle
Marketing Manager Indiana Grand Casino
"Our recent installation of QuikCash was a smooth transition and Ashley and Helen Bowditch took care of everything. They provide..." Ed Mackie
Director Of Mutuals for Gulfstream Race Track
"Scott Floyd is one of those gentlemen you wish you had 500 of. His customer service is excellent and he is very conscientious...." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
"Our experience with GCA has been very positive, and our customers have found their products to be easy to use and convenient...." Paul Chakmak
Senior Vice President of Finance and Treasurer for Boyd Gaming
GCA has a rich database of over 14 million unique patrons, accessible through Central..."
Over 5,000 telco connections all facilitating cash to casino..."
Approximately $21 billion in cash was distributed to gaming patrons in..."
GCA processes the equivalent of $56 in transactions for every person in the..."
Over 90 million transactions..."
"QuikMarketing helped us to target new prospects that were known gaming patrons. We received a 13 percent response rate and were..." Michelle Fouts
Marketing Director for Bronco Billy's Casino
5% of GCA cash advances are..."
"You name it – if I've got a question, Dave Bauer has the answer. He's there anytime we need him – day, night or weekend –..." Jackie Barse
Cage Manager for Royal River Casino
"When patrons who have problem gambling tendencies exclude themselves from access to cash, they are reducing temptation and..." Dr. Marvin Steinberg
Executive Director of the Connecticut Council on Problem Gambling
"We've tried other vendors and have come to the realization that there is no comparison to GCA's technology and customer service...." Bill Schieno
Director of Financial Services for Coushatta Casino Resort
Services offered in over 35..."
Over 8,000 patron touch points around the..."
"This new equipment is another demonstration of Global Cash Access' commitment to innovation, which benefits their customers as..." Al Britton
President and Chief Operating Officer Claridge
2012 3in1 Debit Rollover =..."
"GCA is the gaming industry's leading cash access provider and understands our customer's needs. By using QuikFunds, we can serve..." Chuck Champion
CEO for Youbet.com
GCA delivered over $802 million in POS DEBIT to our customers casino floor from our patented 3-in-1..."
"We have had a very good experience with Global Cash Access. Customer satisfaction is very high. Our accounts have been handled..." Mr. Donn Parsons
Mutual Manager, Derby Lane Greyhound Track
"We selected GCA as our cash access partner because of its long-standing commitment to excellence in customer service, in..." Deb Pierce
CFO for Hooters Casino Hotel
"GCA's success worldwide and flexibility within quickly expanding markets such as ours will be greatly beneficial to Macau..." Lee Tak-Lim
General Manager and Director of Banco Weng Hang S.A.
"We recently had a guest who claimed he never received money from a cash call that had occurred two months ago. We placed a call..." Dwaine Vest
Banking Director for Casino Calgary
Over $35,000 in transactions per..."
"Beth Cox goes out of her way to help her customers. She is upbeat, positive, customer service oriented and always calls to see..." Nancy Smithwick
Cage Manager for Sky Ute Lodge And Casino
"The cash advance services have been an asset to our ship. They have provided us with the ability to offer our casino guests a..." Ms. Pam Pfaff
Manager of Revenue Audit, Casino Princesa
"GCA services are very user-friendly, particularly the updated version of Casino Cash Plus. The services are very beneficial to..." Bernadette Garcia
Casino Cage Manager, Taos Mountain Casino
Over a decade of service to the world's leading gaming..."
"STEP is exactly the kind of program that companies in the gaming industry are encouraged to undertake. The straight-forward,..." Keith Whyte
Executive Director of the National Council on Problem Gambling
Over $52 million in transactions per..."
"I want to thank Scott Floyd, Sandy Lawrence and Ashley Bowditch for their excellent work and the seamless installation of QCP..." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
"GCA is at the forefront when it comes to the best technology and customer service available for cash access solutions, and we..." Kyle Crane
Director of Cage and Credit for the Stratosphere Casino Hotel and Tower
"Through Global Cash Access, we have access to unparalleled, secure patron database services. Their innovations have made an..." Francis X. McCarthy, Jr.
Executive Vice President, corporate finance for Trump Casino Services, LLC
Serving over 1,100 casinos..."
"Chris Redmon (GCA account manager) has been great to work with. He always makes sure we're running smoothly. If we do happen to..." Michele Crowe
Cage/Credit Manager for Par-A-Dice Casino
Over 400 employees dedicated to customer service &..."
"With such a large percentage of gaming revenue dependent upon patrons' ability to access cash when they're at our property,..." Joe Billhimer
President and Chief Operating Officer for Hard Rock Biloxi
Licensed in over 350..."
"The TeleCheck ECA installation process at Resorts Atlantic City went very well. Andrea Lang and Brian Keena ensured the..." Todd Massey
Manager Cage Operations for Resorts Atlantic City
"Working with GCA allows us to improve cash access operations for our casinos. GCA provides several cash access products and..." Bruce Hinckley
Senior vice president and chief financial officer for Pinnacle Entertainment
GCA understands that cash is king on a casino floor and it’s our job to ensure your patrons have access to it when they need it. With GCA’s wealth of experience in casino cash handling software and managing over 1,000 ATMs and $300 million each day, we provide our customers with confidence in knowing they can rely on us to ensure their ATMs are loaded with the right amount of cash at all times. Catering to the casino industry and knowing its volatility, especially during peak seasons, we are able to leverage our long standing relationships with reputable financial institutions and casino armored service vendors to ensure you have cash when you need it most. And, even when your business begins to increase unexpectedly, our cash management and help desk experts are constantly monitoring your ATM cash levels and pro-actively dispatching casino armored service to ensure your ATMs remain in operation.
We also understand that some of our customers prefer to take control of filling and monitoring their own ATMs. That’s why we offer a site funding program to our casino partners. Having the flexibility and more importantly the peace of mind that you can load cash in your ATM or Full Service Kiosk whenever you want or need it most is just another service GCA can offer.
For more information regarding managing cash on the casino floor, see 3-in-1 Rollover.