Upcoming & Past Events

Approximately $21 billion in cash was distributed to gaming patrons in..."

"Chris Redmon (GCA account manager) has been great to work with. He always makes sure we're running smoothly. If we do happen to..." Michele Crowe
Cage/Credit Manager for Par-A-Dice Casino

"Since a recent approval by the DCMS, we are now able to offer our customers an innovative way to access cash through QuikCash..." Peter Hannibal
Electronic Gaming Director for Gala Group

"The TeleCheck ECA installation process at Resorts Atlantic City went very well. Andrea Lang and Brian Keena ensured the..." Todd Massey
Manager Cage Operations for Resorts Atlantic City

"We have had a very good experience with Global Cash Access. Customer satisfaction is very high. Our accounts have been handled..." Mr. Donn Parsons
Mutual Manager, Derby Lane Greyhound Track

"QuikMarketing helped us to target new prospects that were known gaming patrons. We received a 13 percent response rate and were..." Michelle Fouts
Marketing Director for Bronco Billy's Casino

Serving over 1,100 casinos..."

Over $52 million in transactions per..."

"We recently had a guest who claimed he never received money from a cash call that had occurred two months ago. We placed a call..." Dwaine Vest
Banking Director for Casino Calgary

"STEP is exactly the kind of program that companies in the gaming industry are encouraged to undertake. The straight-forward,..." Keith Whyte
Executive Director of the National Council on Problem Gambling

"Through Global Cash Access, we have access to unparalleled, secure patron database services. Their innovations have made an..." Francis X. McCarthy, Jr.
Executive Vice President, corporate finance for Trump Casino Services, LLC

"GCA's success worldwide and flexibility within quickly expanding markets such as ours will be greatly beneficial to Macau..." Lee Tak-Lim
General Manager and Director of Banco Weng Hang S.A.

"GCA is at the forefront when it comes to the best technology and customer service available for cash access solutions, and we..." Kyle Crane
Director of Cage and Credit for the Stratosphere Casino Hotel and Tower

"We've been well aware of GCA's first-rate cash access products for a long period of time, and we are extremely excited to have..." Paul Collis
Managing Director for Stanley Leisure's Casino Division

"We selected GCA as our cash access partner because of its long-standing commitment to excellence in customer service, in..." Deb Pierce
CFO for Hooters Casino Hotel

"To me, CSI is a priceless..." Lenny Lisle
Marketing Manager Indiana Grand Casino

"In March we started our first credit card cash advance transactions using GCA's product, so this is a new business for us and..." Lorenzo Marcotullio
Assistant Manager for Finance & Control, Casino Lugano SA, Switzerland

"You name it – if I've got a question, Dave Bauer has the answer. He's there anytime we need him – day, night or weekend –..." Jackie Barse
Cage Manager for Royal River Casino

"Working with GCA allows us to improve cash access operations for our casinos. GCA provides several cash access products and..." Bruce Hinckley
Senior vice president and chief financial officer for Pinnacle Entertainment

"We chose GCA because they offer a broad product and service suite with unique patented technology. We look forward to doing..." Len DeAngelo
Executive Vice President Operations for Penn National Gaming

Services offered in over 35..."

Over a decade of service to the world's leading gaming..."

Over $19 billion in cash dispensed in..."

"After experiencing instances of waiting forever for a callback or talking to staff members that could not make a final decision..." Cathie Sarno
Cage Director for Jackson Rancheria Casino, Hotel & Conference Center

"We've tried other vendors and have come to the realization that there is no comparison to GCA's technology and customer service...." Bill Schieno
Director of Financial Services for Coushatta Casino Resort

Over $35,000 in transactions per..."

"During recent discussions with Cage and Pit Supervisors the area of Global Cash Access was one of the topics. Everyone was in..." Jeff Pascal
Shift Supervisor, Trump Plaza Hotel & Casino

Over 5,000 telco connections all facilitating cash to casino..."

Our Call Center converted over $75M in call referrals to approved transactions in..."

"One of Kewadin Casinos' goals is to develop, maintain and maximize our business opportunities through excellence in customer..." Kent M. Artley
Cage Director, Kewadin Casinos

2012 3in1 Debit Rollover =..."

"I have enjoyed working with everyone at Global Cash Access. Everyone is very helpful and knowledgeable. The customer service is..." Carol Funk
Cage Manager, Indian Head Casino

"Our experience with GCA has been very positive, and our customers have found their products to be easy to use and convenient...." Paul Chakmak
Senior Vice President of Finance and Treasurer for Boyd Gaming

GCA has a rich database of over 14 million unique patrons, accessible through Central..."

GCA processes the equivalent of $56 in transactions for every person in the..."

"The cash advance services have been an asset to our ship. They have provided us with the ability to offer our casino guests a..." Ms. Pam Pfaff
Manager of Revenue Audit, Casino Princesa

Over 8,000 patron touch points around the..."

"GCA is the gaming industry's leading cash access provider and understands our customer's needs. By using QuikFunds, we can serve..." Chuck Champion
CEO for Youbet.com

"We tried another cash access vendor but have made the decision to return to doing business with GCA. We concluded that the..." Pete Liguori
CEO for Hyatt Gaming Management Inc.

"With such a large percentage of gaming revenue dependent upon patrons' ability to access cash when they're at our property,..." Joe Billhimer
President and Chief Operating Officer for Hard Rock Biloxi

"I want to thank Scott Floyd, Sandy Lawrence and Ashley Bowditch for their excellent work and the seamless installation of QCP..." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City

"Scott Floyd is one of those gentlemen you wish you had 500 of. His customer service is excellent and he is very conscientious...." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City

"Our recent installation of QuikCash was a smooth transition and Ashley and Helen Bowditch took care of everything. They provide..." Ed Mackie
Director Of Mutuals for Gulfstream Race Track

"Dave Bauer (GCA account manager) really takes care of our property! He makes frequent visits to address any concerns we might..." Cheryl Feist
Cash Desk Manager for Prairie Knights Casino & Resort

Over 90 million transactions..."

"GCA services are very user-friendly, particularly the updated version of Casino Cash Plus. The services are very beneficial to..." Bernadette Garcia
Casino Cage Manager, Taos Mountain Casino

GCA delivered over $802 million in POS DEBIT to our customers casino floor from our patented 3-in-1..."

"This new equipment is another demonstration of Global Cash Access' commitment to innovation, which benefits their customers as..." Al Britton
President and Chief Operating Officer Claridge

Over 400 employees dedicated to customer service &..."

"When patrons who have problem gambling tendencies exclude themselves from access to cash, they are reducing temptation and..." Dr. Marvin Steinberg
Executive Director of the Connecticut Council on Problem Gambling

"Beth Cox goes out of her way to help her customers. She is upbeat, positive, customer service oriented and always calls to see..." Nancy Smithwick
Cage Manager for Sky Ute Lodge And Casino

GCA processes over $2 million in transactions per..."

5% of GCA cash advances are..."

"I would like to thank GCA and Cal Roskeland for everyone 's help during the transition of GCA's financial service center into..." Phil Reed
Cage Manager for Santa Ana Star Casino

GCA delivered over $800 million in POS DEBIT to our customers casino floor from our patented 3-in-1 Rollover in..."

Licensed in over 350..."

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G2E 2012

October 1 - 4, 2012 / Las Vegas, NV

G2E is just around the corner and we’re excited to showcase all the great products and solutions we’ve been working on the past year!

Visit our booth and for information on the next generation of innovative solutions - GCA Digital Wallet. Monetizing wager-based payments for iGaming.

We're planning one of the most entertaining cocktail reception at G2E. Great cocktails, delicious food, live entertainment, mingling with the best in the industry, and a sizzling good time! You won’t want to miss it, so be sure to stop by and pick up your invitation.

The Sands Expo & Convention Center
Las Vegas, NV
October 1-4, 2012

Booth 3854

Don't miss out on these great GCA speakers

Kim A. Pedersen - Speaker

Tuesday, 10/02/2012 at 9:15 AM - 10:15 AM

New Wave Marketing: Doing More with Less
In today’s casino, industry budgets have been slashed, forcing all departments to learn how to do more with less. During this session, learn how marketing departments have been specifically impacted, what new paradigms exist for measuring results and how some casinos are working together to share customers.

Key Takeaways:
• Learn how to develop a new audience and create loyalty
• Find new ways to respond to competition in and out of your market
• Discuss whether cooperation between companies really works

Mary Beth Higgins – Speaker

Tuesday, 10/2/2012 at 11:45 AM - 1:45 PM

CFOs Speak: Vendors and Operators on Current Issues
In this double session, a panel of chief financial officers from across the industry will examine the issues that concern them today. With representatives from major operators and vendors as well as from online and international companies, this session is a must-attend for anyone who invests, operates or regulates in the casino industry.

Key Takeaways:
• Understand the importance of investor relations
• Learn the inside story on raising capital
• Hear how various companies manage debt

Scott Betts - Speaker

Tuesday, 10/2/2012 at 3:15 PM

Processing Payments: Challenges in US
A thorny problem relative to operating online gaming in the U.S. is the transfer of money to and from players. The federal Unlawful Internet Gaming Enforcement Act currently limits the ability of credit card companies to participate, so what are the options should individual states legalize online gaming? Experts will discuss the pros and cons of a variety of solutions.

Key Takeaways:
• How payment processing works in legal jurisdictions
• Will banks get involved in legal in-state operations?
• Learn how technology can prevent money laundering

Luigi Mastropietro – Moderator

Wednesday, 10/3/2012 at 2:00 PM

Online and Land-Based: Know Your Customer
The brave new world of marketing makes it imperative that you understand your customer like never before. This session will examine what messages you are sending to new and existing customers via your online presence, and how to craft that message to target profitable customer segments.

Key Takeaways:
• Discuss the importance of running demographics
• Learn how to capture new, younger players
• Debate target marketing vs. mass marketing