"With such a large percentage of gaming revenue dependent upon patrons' ability to access cash when they're at our property,..."
Joe BillhimerPresident and Chief Operating Officer for Hard Rock Biloxi
Over 80 million transactions processed..."
"We recently had a guest who claimed he never received money from a cash call that had occurred two months ago. We placed a call..."
Dwaine VestBanking Director for Casino Calgary
Approximately 10% of GCA Cash Advances are international...."
GCA is licensed in approximately 350 gaming jurisdictions. ..."
Over $1 billion processed from checks annually. ..."
"We tried another cash access vendor but have made the decision to return to doing business with GCA. We concluded that the..."
Pete LiguoriCEO for Hyatt Gaming Management Inc.
"We have had a very good experience with Global Cash Access. Customer satisfaction is very high. Our accounts have been handled..."
Mr. Donn ParsonsMutual Manager, Derby Lane Greyhound Track
"Our experience with GCA has been very positive, and our customers have found their products to be easy to use and convenient...."
Paul ChakmakSenior Vice President of Finance and Treasurer for Boyd Gaming
"GCA's success worldwide and flexibility within quickly expanding markets such as ours will be greatly beneficial to Macau..."
Lee Tak-LimGeneral Manager and Director of Banco Weng Hang S.A.
"This new equipment is another demonstration of Global Cash Access' commitment to innovation, which benefits their customers as..."
Al BrittonPresident and Chief Operating Officer Claridge
"I have enjoyed working with everyone at Global Cash Access. Everyone is very helpful and knowledgeable. The customer service is..."
Carol FunkCage Manager, Indian Head Casino
"I would like to thank GCA and Cal Roskeland for everyone 's help during the transition of GCA's financial service center into..."
Phil ReedCage Manager for Santa Ana Star Casino
"Scott Floyd is one of those gentlemen you wish you had 500 of. His customer service is excellent and he is very conscientious...."
Judy Alex Manager Of Cashier Operations for Boomtown Bossier City
GCA offers services in over 35 countries. ..."
"We've been well aware of GCA's first-rate cash access products for a long period of time, and we are extremely excited to have..."
Paul Collis Managing Director for Stanley Leisure's Casino Division
"GCA is at the forefront when it comes to the best technology and customer service available for cash access solutions, and we..."
Kyle Crane Director of Cage and Credit for the Stratosphere Casino Hotel and Tower
"One of Kewadin Casinos' goals is to develop, maintain and maximize our business opportunities through excellence in customer..."
Kent M. ArtleyCage Director, Kewadin Casinos
"We selected GCA as our cash access partner because of its long-standing commitment to excellence in customer service, in..."
Deb PierceCFO for Hooters Casino Hotel
"GCA is the gaming industry's leading cash access provider and understands our customer's needs. By using QuikFunds, we can serve..."
Chuck Champion CEO for Youbet.com
"Chris Redmon (GCA account manager) has been great to work with. He always makes sure we're running smoothly. If we do happen to..."
Michele CroweCage/Credit Manager for Par-A-Dice Casino
"To me, CSI is a priceless..."
Lenny LisleMarketing Manager Indiana Grand Casino
"After experiencing instances of waiting forever for a callback or talking to staff members that could not make a final decision..."
Cathie SarnoCage Director for Jackson Rancheria Casino, Hotel & Conference Center
"GCA services are very user-friendly, particularly the updated version of Casino Cash Plus. The services are very beneficial to..."
Bernadette GarciaCasino Cage Manager, Taos Mountain Casino
"During recent discussions with Cage and Pit Supervisors the area of Global Cash Access was one of the topics. Everyone was in..."
Jeff PascalShift Supervisor, Trump Plaza Hotel & Casino
Approximately $18 billion in cash distributed to gaming patrons annually...."
Approximately 400 employees dedicated to customer service and support...."
Approximately a decade of service to the world’s leading gaming enterprises. ..."
"Beth Cox goes out of her way to help her customers. She is upbeat, positive, customer service oriented and always calls to see..."
Nancy Smithwick Cage Manager for Sky Ute Lodge And Casino
"Our recent installation of QuikCash was a smooth transition and Ashley and Helen Bowditch took care of everything. They provide..."
Ed Mackie Director Of Mutuals for Gulfstream Race Track
"STEP is exactly the kind of program that companies in the gaming industry are encouraged to undertake. The straight-forward,..."
Keith WhyteExecutive Director of the National Council on Problem Gambling
"The cash advance services have been an asset to our ship. They have provided us with the ability to offer our casino guests a..."
Ms. Pam PfaffManager of Revenue Audit, Casino Princesa
Over $50 million in transactions processed per day. ..."
"Dave Bauer (GCA account manager) really takes care of our property! He makes frequent visits to address any concerns we might..."
Cheryl Feist Cash Desk Manager for Prairie Knights Casino & Resort
Approximately $42 million added to gaming floors via Call Center Referrals. ..."
"Working with GCA allows us to improve cash access operations for our casinos. GCA provides several cash access products and..."
Bruce Hinckley Senior vice president and chief financial officer for Pinnacle Entertainment
"We've tried other vendors and have come to the realization that there is no comparison to GCA's technology and customer service...."
Bill SchienoDirector of Financial Services for Coushatta Casino Resort
"Since a recent approval by the DCMS, we are now able to offer our customers an innovative way to access cash through QuikCash..."
Peter Hannibal Electronic Gaming Director for Gala Group
"When patrons who have problem gambling tendencies exclude themselves from access to cash, they are reducing temptation and..."
Dr. Marvin SteinbergExecutive Director of the Connecticut Council on Problem Gambling
"QuikMarketing helped us to target new prospects that were known gaming patrons. We received a 13 percent response rate and were..."
Michelle Fouts Marketing Director for Bronco Billy's Casino
"I want to thank Scott Floyd, Sandy Lawrence and Ashley Bowditch for their excellent work and the seamless installation of QCP..."
Judy Alex Manager Of Cashier Operations for Boomtown Bossier City
"The TeleCheck ECA installation process at Resorts Atlantic City went very well. Andrea Lang and Brian Keena ensured the..."
Todd Massey Manager Cage Operations for Resorts Atlantic City
GCA has a rich database of over 8 million unique patrons accessible through Central Credit...."
GCA delivers over $1 Billion in POS Debit to our customer’s casino floor from our patented 3-in-1 rollover..."
Over 8,000 patron touch points around the globe...."
"We chose GCA because they offer a broad product and service suite with unique patented technology. We look forward to doing..."
Len DeAngeloExecutive Vice President Operations for Penn National Gaming
"You name it – if I've got a question, Dave Bauer has the answer. He's there anytime we need him – day, night or weekend –..."
Jackie BarseCage Manager for Royal River Casino
"In March we started our first credit card cash advance transactions using GCA's product, so this is a new business for us and..."
Lorenzo MarcotullioAssistant Manager for Finance & Control, Casino Lugano SA, Switzerland
"Through Global Cash Access, we have access to unparalleled, secure patron database services. Their innovations have made an..."
Francis X. McCarthy, Jr.Executive Vice President, corporate finance for Trump Casino Services, LLC