For more information on your Central Credit gaming report please call 1-888-898-8021 and select option 1 Learn More About GCA
Contact Us   Careers   QuikReports™
Legal
"I want to thank Scott Floyd, Sandy Lawrence and Ashley Bowditch for their excellent work and the seamless installation of QCP..." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
"You name it – if I've got a question, Dave Bauer has the answer. He's there anytime we need him – day, night or weekend –..." Jackie Barse
Cage Manager for Royal River Casino
"The cash advance services have been an asset to our ship. They have provided us with the ability to offer our casino guests a..." Ms. Pam Pfaff
Manager of Revenue Audit, Casino Princesa
"In March we started our first credit card cash advance transactions using GCA's product, so this is a new business for us and..." Lorenzo Marcotullio
Assistant Manager for Finance & Control, Casino Lugano SA, Switzerland
"We have had a very good experience with Global Cash Access. Customer satisfaction is very high. Our accounts have been handled..." Mr. Donn Parsons
Mutual Manager, Derby Lane Greyhound Track
Services offered in over 35..."
"GCA's success worldwide and flexibility within quickly expanding markets such as ours will be greatly beneficial to Macau..." Lee Tak-Lim
General Manager and Director of Banco Weng Hang S.A.
Over $19 billion in cash dispensed in..."
"Our experience with GCA has been very positive, and our customers have found their products to be easy to use and convenient...." Paul Chakmak
Senior Vice President of Finance and Treasurer for Boyd Gaming
"Since a recent approval by the DCMS, we are now able to offer our customers an innovative way to access cash through QuikCash..." Peter Hannibal
Electronic Gaming Director for Gala Group
"During recent discussions with Cage and Pit Supervisors the area of Global Cash Access was one of the topics. Everyone was in..." Jeff Pascal
Shift Supervisor, Trump Plaza Hotel & Casino
"Scott Floyd is one of those gentlemen you wish you had 500 of. His customer service is excellent and he is very conscientious...." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
"GCA is at the forefront when it comes to the best technology and customer service available for cash access solutions, and we..." Kyle Crane
Director of Cage and Credit for the Stratosphere Casino Hotel and Tower
GCA processes over $2 million in transactions per..."
"We tried another cash access vendor but have made the decision to return to doing business with GCA. We concluded that the..." Pete Liguori
CEO for Hyatt Gaming Management Inc.
GCA processes the equivalent of $56 in transactions for every person in the..."
"We selected GCA as our cash access partner because of its long-standing commitment to excellence in customer service, in..." Deb Pierce
CFO for Hooters Casino Hotel
GCA has a rich database of over 14 million unique patrons, accessible through Central..."
"Dave Bauer (GCA account manager) really takes care of our property! He makes frequent visits to address any concerns we might..." Cheryl Feist
Cash Desk Manager for Prairie Knights Casino & Resort
"QuikMarketing helped us to target new prospects that were known gaming patrons. We received a 13 percent response rate and were..." Michelle Fouts
Marketing Director for Bronco Billy's Casino
Over $52 million in transactions per..."
"When patrons who have problem gambling tendencies exclude themselves from access to cash, they are reducing temptation and..." Dr. Marvin Steinberg
Executive Director of the Connecticut Council on Problem Gambling
"Through Global Cash Access, we have access to unparalleled, secure patron database services. Their innovations have made an..." Francis X. McCarthy, Jr.
Executive Vice President, corporate finance for Trump Casino Services, LLC
"GCA services are very user-friendly, particularly the updated version of Casino Cash Plus. The services are very beneficial to..." Bernadette Garcia
Casino Cage Manager, Taos Mountain Casino
"We recently had a guest who claimed he never received money from a cash call that had occurred two months ago. We placed a call..." Dwaine Vest
Banking Director for Casino Calgary
"This new equipment is another demonstration of Global Cash Access' commitment to innovation, which benefits their customers as..." Al Britton
President and Chief Operating Officer Claridge
Over 8,000 patron touch points around the..."
Over 5,000 telco connections all facilitating cash to casino..."
2012 3in1 Debit Rollover =..."
"Our recent installation of QuikCash was a smooth transition and Ashley and Helen Bowditch took care of everything. They provide..." Ed Mackie
Director Of Mutuals for Gulfstream Race Track
5% of GCA cash advances are..."
GCA delivered over $802 million in POS DEBIT to our customers casino floor from our patented 3-in-1..."
"I would like to thank GCA and Cal Roskeland for everyone 's help during the transition of GCA's financial service center into..." Phil Reed
Cage Manager for Santa Ana Star Casino
"With such a large percentage of gaming revenue dependent upon patrons' ability to access cash when they're at our property,..." Joe Billhimer
President and Chief Operating Officer for Hard Rock Biloxi
"I have enjoyed working with everyone at Global Cash Access. Everyone is very helpful and knowledgeable. The customer service is..." Carol Funk
Cage Manager, Indian Head Casino
Over 90 million transactions..."
"GCA is the gaming industry's leading cash access provider and understands our customer's needs. By using QuikFunds, we can serve..." Chuck Champion
CEO for Youbet.com
Our Call Center converted over $75M in call referrals to approved transactions in..."
"Beth Cox goes out of her way to help her customers. She is upbeat, positive, customer service oriented and always calls to see..." Nancy Smithwick
Cage Manager for Sky Ute Lodge And Casino
"We've tried other vendors and have come to the realization that there is no comparison to GCA's technology and customer service...." Bill Schieno
Director of Financial Services for Coushatta Casino Resort
Licensed in over 350..."
"We've been well aware of GCA's first-rate cash access products for a long period of time, and we are extremely excited to have..." Paul Collis
Managing Director for Stanley Leisure's Casino Division
Serving over 1,100 casinos..."
"The TeleCheck ECA installation process at Resorts Atlantic City went very well. Andrea Lang and Brian Keena ensured the..." Todd Massey
Manager Cage Operations for Resorts Atlantic City
Over a decade of service to the world's leading gaming..."
GCA delivered over $800 million in POS DEBIT to our customers casino floor from our patented 3-in-1 Rollover in..."
Over $35,000 in transactions per..."
"One of Kewadin Casinos' goals is to develop, maintain and maximize our business opportunities through excellence in customer..." Kent M. Artley
Cage Director, Kewadin Casinos
Over 400 employees dedicated to customer service &..."
"We chose GCA because they offer a broad product and service suite with unique patented technology. We look forward to doing..." Len DeAngelo
Executive Vice President Operations for Penn National Gaming
"To me, CSI is a priceless..." Lenny Lisle
Marketing Manager Indiana Grand Casino
"STEP is exactly the kind of program that companies in the gaming industry are encouraged to undertake. The straight-forward,..." Keith Whyte
Executive Director of the National Council on Problem Gambling
Approximately $21 billion in cash was distributed to gaming patrons in..."
"Working with GCA allows us to improve cash access operations for our casinos. GCA provides several cash access products and..." Bruce Hinckley
Senior vice president and chief financial officer for Pinnacle Entertainment
"Chris Redmon (GCA account manager) has been great to work with. He always makes sure we're running smoothly. If we do happen to..." Michele Crowe
Cage/Credit Manager for Par-A-Dice Casino
"After experiencing instances of waiting forever for a callback or talking to staff members that could not make a final decision..." Cathie Sarno
Cage Director for Jackson Rancheria Casino, Hotel & Conference Center
view more testimonials →

Terms of Use

Please read these terms carefully before using www.gcainc.com, www.globalcashaccess.com or any of the other Global Cash Access Inc. ("GCA") web sites (each a "Site"). By accessing and using this Site, you indicate your acknowledgment and acceptance of these terms and conditions.

These terms and conditions govern the use of the Site. These terms and conditions are subject to change without notice. Therefore, if you are a regular user of the Site, please review these terms and conditions regularly.

Initially, please note that this Site is intended for adult use only and we do not market any products or services to children. Please do not use this site if you are under 21 years of age.

Laws/Regulations

Your access and use of this Site is subject to all applicable international, federal, state and local laws and regulations.

Copyright/Trademarks

This Site, including images, text, audio, video and other components therein ("Materials") are copyrighted materials owned by GCA, its affiliates or other third parties and protected by worldwide copyright laws and treaty provisions. These Materials and elements include, but are not limited to, names, trademarks, logos, graphics, sounds and images. Individual elements of this Site are also protected by copyright, trademark, trade dress and other laws and may not be copied or imitated in whole or in part.

You may not use, copy, reproduce, modify, publish, upload, post, transmit, or distribute materials and elements of GCA Sites in any way without GCA's express prior written permission, except as follows:

  • GCA authorizes you to view and copy, upload, and transmit GCA web documents stored on this server subject to the following conditions:
    1. The documents may be used solely for informational purposes;
    2. The documents may be used solely for internal purposes and may not be used to commercialize or market any product or service (other than a GCA product or service) without our express written permission;
    3. The documents must be used solely in accordance with local law; e.g. comparative statements shall not be used in countries that prohibit comparative marketing;
    4. Any copy or printout of any document or portion thereof must be maintained in an unaltered fashion, include the copyright notice on the document as it appears on this Site, all of the text contained on this page under the heading "Terms and Conditions of Use."
  • The trademarks, service marks, trade names, trade dress, logos, designs, and sounds associated with the Site are owned by GCA or third parties who have authorized their use by GCA. Check GCA's current Trademark List for details regarding correct trademark usage when you refer to GCA® products and services.

Any product, process, or technology described on this Site may be subject to other intellectual property rights reserved by GCA or third parties. Except as expressly provided herein, GCA does not grant any express or implied right to users under any patents, copyright, trademarks, or trade secrets.

No Warranties

THIS SITE IS PROVIDED ON AN "AS IS" BASIS. GCA MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITE LINKED TO FROM THIS SITE. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, GCA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT OR TITLE, AND IMPLIED WARRANTIES OF QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND ACCURACY. FURTHER, GCA DOES NOT WARRANT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF COMPUTER VIRUSES.

Updates and Errors

GCA DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS, OR OTHER MATERIALS CONTAINED WITHIN THIS SITE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SITE COULD BE OUTDATED OR CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY MADE TO THE INFORMATION HEREIN. GCA, ITS AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) OR SERVICE(S) OFFERED AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME. GCA HAS NO DUTY TO UPDATE THIS SITE OR THE CONTENT HEREOF AND GCA SHALL NOT BE LIABLE FOR ANY FAILURE TO UPDATE SUCH INFORMATION.

YOU AGREE THAT GCA AND ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, AND ITS SUBSIDIARIES OR AFFILIATES WILL NOT BE LIABLE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OF PROCURING SUBSTITUTE SERVICE OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR A LINKED SITE, OR WITH THE DELAY OR INABILITY TO USE THE SITE OR A LINKED SITE, EVEN IF GCA WAS MADE AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION ON LIABILITY INCLUDES, BUT IS NOT LIMITED TO, THE TRANSMISSION OF ANY VIRUSES WHICH MAY INFECT A USER'S EQUIPMENT, FAILURE OF MECHANICAL OR ELECTRONIC EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS (e.g., YOUR INABILITY TO ACCESS YOUR INTERNET SERVICE PROVIDER), UNAUTHORIZED ACCESS, THEFT, OPERATOR ERRORS, STRIKES OR OTHER LABOR PROBLEMS OR ANY FORCE MAJEURE. GCA CANNOT AND DOES NOT GUARANTEE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THE WEBSITE. FURTHERMORE, YOU AGREE TO INDEMNIFY GCA AGAINST LIABILITY FOR ANY AND ALL USE OF THE SITE.

Linked Internet Sites

GCA prohibits caching this Site, unauthorized hypertext links to this Site, and the framing of any materials available through this Site. GCA reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the contents of any other Internet sites linked to this Site. Other internet sites which are linked to this Site have their own terms and conditions of use and privacy policies. Access to any other Internet sites linked to this Site is at your own risk.

You should be aware that linked sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on this Site. GCA is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

Jurisdiction and Venue

This Site is controlled and operated by GCA from its offices within the United States of America. Any claim relating to this Site shall be governed by the internal substantive laws of the United States and the State of Nevada. You and GCA agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Nevada. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or these terms and conditions must be filed within one (1) year after such claim or cause of action arose. Your conduct may be subject to other laws. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

Violation of Terms and Conditions

GCA reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access from a particular Internet address or for particular registered users to this Site.

Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of this Site is restricted to authorized users only. Individuals misusing passwords and unauthorized individuals attempting to access restricted areas of this Site may have their password access withdrawn and may be subject to civil liability and criminal prosecution. Each registered user of password protected and/or secure areas of this Site will maintain the confidentiality of his or her username and/or password and agrees and understands that he or she will be responsible for activities under his or her username and/or password.

Miscellaneous

GCA operates this Site and reserves the right to change these terms and conditions at any time and from time to time without notice. Changes in these terms and conditions will be effective upon posting or as otherwise specified by GCA. The failure of GCA to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. The section titles herein are for convenience only and have no legal or contractual effect.

If you have any questions regarding GCA's Terms and Conditions of Use, please contact corpinfo@gcamail.com.