"After experiencing instances of waiting forever for a callback or talking to staff members that could not make a final decision..." Cathie Sarno
Cage Director for Jackson Rancheria Casino, Hotel & Conference Center
Over $35,000 in transactions per..."
"We've tried other vendors and have come to the realization that there is no comparison to GCA's technology and customer service...." Bill Schieno
Director of Financial Services for Coushatta Casino Resort
GCA delivered over $802 million in POS DEBIT to our customers casino floor from our patented 3-in-1..."
"GCA's success worldwide and flexibility within quickly expanding markets such as ours will be greatly beneficial to Macau..." Lee Tak-Lim
General Manager and Director of Banco Weng Hang S.A.
GCA processes the equivalent of $56 in transactions for every person in the..."
"We chose GCA because they offer a broad product and service suite with unique patented technology. We look forward to doing..." Len DeAngelo
Executive Vice President Operations for Penn National Gaming
"Through Global Cash Access, we have access to unparalleled, secure patron database services. Their innovations have made an..." Francis X. McCarthy, Jr.
Executive Vice President, corporate finance for Trump Casino Services, LLC
5% of GCA cash advances are..."
Licensed in over 350..."
Our Call Center converted over $75M in call referrals to approved transactions in..."
"I want to thank Scott Floyd, Sandy Lawrence and Ashley Bowditch for their excellent work and the seamless installation of QCP..." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
Over 8,000 patron touch points around the..."
"To me, CSI is a priceless..." Lenny Lisle
Marketing Manager Indiana Grand Casino
2012 3in1 Debit Rollover =..."
"GCA is at the forefront when it comes to the best technology and customer service available for cash access solutions, and we..." Kyle Crane
Director of Cage and Credit for the Stratosphere Casino Hotel and Tower
"I have enjoyed working with everyone at Global Cash Access. Everyone is very helpful and knowledgeable. The customer service is..." Carol Funk
Cage Manager, Indian Head Casino
"STEP is exactly the kind of program that companies in the gaming industry are encouraged to undertake. The straight-forward,..." Keith Whyte
Executive Director of the National Council on Problem Gambling
"During recent discussions with Cage and Pit Supervisors the area of Global Cash Access was one of the topics. Everyone was in..." Jeff Pascal
Shift Supervisor, Trump Plaza Hotel & Casino
"QuikMarketing helped us to target new prospects that were known gaming patrons. We received a 13 percent response rate and were..." Michelle Fouts
Marketing Director for Bronco Billy's Casino
"Beth Cox goes out of her way to help her customers. She is upbeat, positive, customer service oriented and always calls to see..." Nancy Smithwick
Cage Manager for Sky Ute Lodge And Casino
Approximately $21 billion in cash was distributed to gaming patrons in..."
"We selected GCA as our cash access partner because of its long-standing commitment to excellence in customer service, in..." Deb Pierce
CFO for Hooters Casino Hotel
"Dave Bauer (GCA account manager) really takes care of our property! He makes frequent visits to address any concerns we might..." Cheryl Feist
Cash Desk Manager for Prairie Knights Casino & Resort
Over a decade of service to the world's leading gaming..."
"One of Kewadin Casinos' goals is to develop, maintain and maximize our business opportunities through excellence in customer..." Kent M. Artley
Cage Director, Kewadin Casinos
"The cash advance services have been an asset to our ship. They have provided us with the ability to offer our casino guests a..." Ms. Pam Pfaff
Manager of Revenue Audit, Casino Princesa
"The TeleCheck ECA installation process at Resorts Atlantic City went very well. Andrea Lang and Brian Keena ensured the..." Todd Massey
Manager Cage Operations for Resorts Atlantic City
"In March we started our first credit card cash advance transactions using GCA's product, so this is a new business for us and..." Lorenzo Marcotullio
Assistant Manager for Finance & Control, Casino Lugano SA, Switzerland
"When patrons who have problem gambling tendencies exclude themselves from access to cash, they are reducing temptation and..." Dr. Marvin Steinberg
Executive Director of the Connecticut Council on Problem Gambling
"Chris Redmon (GCA account manager) has been great to work with. He always makes sure we're running smoothly. If we do happen to..." Michele Crowe
Cage/Credit Manager for Par-A-Dice Casino
"GCA services are very user-friendly, particularly the updated version of Casino Cash Plus. The services are very beneficial to..." Bernadette Garcia
Casino Cage Manager, Taos Mountain Casino
Over $52 million in transactions per..."
"We tried another cash access vendor but have made the decision to return to doing business with GCA. We concluded that the..." Pete Liguori
CEO for Hyatt Gaming Management Inc.
Serving over 1,100 casinos..."
"I would like to thank GCA and Cal Roskeland for everyone 's help during the transition of GCA's financial service center into..." Phil Reed
Cage Manager for Santa Ana Star Casino
"We have had a very good experience with Global Cash Access. Customer satisfaction is very high. Our accounts have been handled..." Mr. Donn Parsons
Mutual Manager, Derby Lane Greyhound Track
"We recently had a guest who claimed he never received money from a cash call that had occurred two months ago. We placed a call..." Dwaine Vest
Banking Director for Casino Calgary
GCA delivered over $800 million in POS DEBIT to our customers casino floor from our patented 3-in-1 Rollover in..."
Over 90 million transactions..."
"Since a recent approval by the DCMS, we are now able to offer our customers an innovative way to access cash through QuikCash..." Peter Hannibal
Electronic Gaming Director for Gala Group
"Our experience with GCA has been very positive, and our customers have found their products to be easy to use and convenient...." Paul Chakmak
Senior Vice President of Finance and Treasurer for Boyd Gaming
"With such a large percentage of gaming revenue dependent upon patrons' ability to access cash when they're at our property,..." Joe Billhimer
President and Chief Operating Officer for Hard Rock Biloxi
"We've been well aware of GCA's first-rate cash access products for a long period of time, and we are extremely excited to have..." Paul Collis
Managing Director for Stanley Leisure's Casino Division
"You name it – if I've got a question, Dave Bauer has the answer. He's there anytime we need him – day, night or weekend –..." Jackie Barse
Cage Manager for Royal River Casino
Over $19 billion in cash dispensed in..."
Over 400 employees dedicated to customer service &..."
GCA processes over $2 million in transactions per..."
"This new equipment is another demonstration of Global Cash Access' commitment to innovation, which benefits their customers as..." Al Britton
President and Chief Operating Officer Claridge
"Our recent installation of QuikCash was a smooth transition and Ashley and Helen Bowditch took care of everything. They provide..." Ed Mackie
Director Of Mutuals for Gulfstream Race Track
Services offered in over 35..."
Over 5,000 telco connections all facilitating cash to casino..."
"GCA is the gaming industry's leading cash access provider and understands our customer's needs. By using QuikFunds, we can serve..." Chuck Champion
CEO for Youbet.com
"Scott Floyd is one of those gentlemen you wish you had 500 of. His customer service is excellent and he is very conscientious...." Judy Alex
Manager Of Cashier Operations for Boomtown Bossier City
"Working with GCA allows us to improve cash access operations for our casinos. GCA provides several cash access products and..." Bruce Hinckley
Senior vice president and chief financial officer for Pinnacle Entertainment
GCA has a rich database of over 14 million unique patrons, accessible through Central..."
Privacy Policy
Privacy is very important to GCA (“Global Cash Access, Inc.”). We respect the privacy of users who visit www.gcainc.com or www.globalcashaccess.com and the information provided to us. Please read all sections under this topic carefully to ensure you completely understand the policy before submitting information. Our Privacy Policy describes the privacy practices of our company. The following policy statements explains how we collect information from you, as well as how it is used.
Passive Collection Information
While you are on our site, we automatically track information related to your use of the Site. This information may include, among other things, URL tracking information, user's browser, user's IP address, files downloaded or viewed by the user and user's path through the Web site, date, time and frequency of accessing site and length of time spent reviewing certain features. We may also track usage through cookies. A cookie is a small data file written to a user's hard drive. Cookies may be used to, among other things, allow automated log-in and may contain information such as a login ID or other information about preferences or Internet use. If you wish to disable cookies, you may do so on your Web browser.
Personal Identifying Information
We may collect your name, address, telephone number(s), e-mail address when you provide us with that information, when you request information from us, contact us, or sign up for classes with us. We may also collect information about your job history and experience, and your education when you submit your application for employment with GCA or our subsidiaries or affiliates on or through our Site. We may also ask you for other information to help us determine whether you would be eligible under various local immigration or employment laws to work in a particular country.
How GCA Uses Information Collected
GCA uses the information we collect on the Site to respond to your requests for information or questions, to improve our marketing and promotional efforts, to statistically analyze usage of our Site, to improve our content and offerings on the Site, to improve and evaluate our products and services, and to customize the content and layout of the Site.
We may use e-mail addresses, mailing addresses or phone numbers, to contact users regarding administrative notices and for the purposes of promoting Global Cash Access® products or services and the Site. Should you wish to be removed from GCA's electronic communications list at any time, please send your request to: corpinfo@gcamail.com. Should you wish to be removed from GCA's general mailing list, please contact GCA at 702-855-3000.
If you apply for a position with GCA through this Site, we will use your information to evaluate your candidacy, and may use your name, username, and e-mail address to contact you regarding any positions for which you have applied or regarding other opportunities at GCA or our subsidiaries or affiliates in which we think you might be interested. If you are applying from outside of the United States, your information will be transferred to the United States for consideration.
International Users
This Site is hosted on a server in the United States and all information collected by GCA from this Site will be collected, stored, used and otherwise processed in the United States, including information from users outside the United States. By accessing this Site you consent to the transfer to and use of your information in the United States in accordance with this Policy.
Disclosure to Third Parties
GCA is not in the business of selling personally identifiable information to others. GCA does or may share or disclose information you provide us to other companies and people with your consent or under the circumstances described below.
GCA may analyze or disclose aggregated information that does not identify our users to third parties for marketing and promotional or other purposes.
We also share user information with our subsidiaries, affiliates, business partners and service providers. These third parties may provide you information, products, or services on our behalf or to help us provide our customers with better products and services.
As we continue to develop our business, we might sell or buy assets. In such transactions, user information generally is one of the transferred business assets. Also, if all or substantially all the assets of GCA or any of its subsidiaries or affiliates assets were acquired, user information would be one of the transferred assets. We do not offer for sale personally identifiable information other than in connection with business-related transfers.
GCA reserves the right to disclose user or visitor information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) GCA's rights or property, other users or anyone else that could be harmed by such activities. GCA may also disclose user information when we believe in good faith that the law requires it.
Children
The Site is not intended for use by children. We do not knowingly solicit or collect any personal information about children under the age of 13 or market to them.
Security
GCA uses reasonable security measures to safeguard the confidentiality of information that it collects. GCA limits access to such information to authorized personnel only.
On Site and Third Parties
This policy only addresses the use and disclosure of information Global Cash Access collects on this site. GCA does not control and is not responsible for the privacy practices of other sites or third parties to whom you may link from our site.
General
GCA cooperates with law enforcement agencies in identifying those who use our site for illegal activities. Therefore, GCA responds to subpoenas, warrants or other court orders regarding information concerning any users. We will, at our discretion, disclose information if we believe we are required to do so by law, believe that such disclosure is necessary to protect us from legal liability or believe we need to do so to protect someone's safety or the integrity of the site.
This Privacy Policy is subject to the terms of the applicable GCA Terms and Conditions of Use. GCA reserves the right to change this Privacy Policy. Any changes to this Policy will be posted to this page as soon as reasonably possible and will become effective immediately. Therefore, please check this page periodically. Use of the Site constitutes consent to use of your information in accordance the Privacy Policy then in effect.
The operator of this Site is
GCA
Corporate Headquarters
3525 East Post Rd Suite 120
Las Vegas, NV 89120
United States
702-855-3000
If you have any questions regarding GCA's Privacy Policy, please contact corpinfo@gcamail.com.