- GCA's Call Center converted over $75M in call referrals to approved transactions in 2011
Live customer support. A better experience in six seconds flat. As much as 20 percent of all cash access transactions require live customer support, and much of that support is for non-English speaking customers. GCA is the only cash access provider offering support in 150 languages, 24 hours a day, seven days a week, from our dedicated call center in Las Vegas. We’ve been proven to deliver a 20% average increase in approved transactions to our casino customers. In fact, we answer millions of calls a year in an average of six seconds flat. The result? More happy players. And more cash on your floor.