Our Relationship Managers help realize your operational goals, ensuring you’re equipped with the right devices, casino technology and gaming services to achieve your objectives. Regular service schedules assure optimal performance from your fleet of GCA innovations and user-friendly casino technology for your patrons. A seamless link between Relationship Management and Sales ensures a smooth transition between initial transaction and ongoing support.
GCA’s skilled Relationship Management team is consistently cited as a key element of our customers’ satisfaction and it continues to differentiate our service from that of the competition. Our defining difference becomes evident with 24 hour / 7 day a week service we provide with access to both our helpdesk, as well as to personally assigned Relationship Managers.
We customize a list of contacts for our customers to meet their casino technology and gaming services needs, and are highly focused on quick reaction times to any of our customers’ concerns maintaining an exceptional level of fast, personalized service that we take pride in delivering.
For more information on casino technology and gaming services provided by GCA, see Concierge Desk